About Us:
Gramercy Music is a one stop shop for classical music enthusiasts. We offer pianos, string instruments, accessories and publications for all musicians; regardless of grade, level and budget. Our aim is to make classical music more accessible to musicians in South East Asia. We have two retail outlets in Singapore as well as an online store for added convenience - check us out at www.gramercy.com.sg!
In addition, back at our head office, we process bulk orders for music schools and institutions locally and regionally.
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Work Environment:
This Ecommerce Ops Internship will be located at our head office in Jackson Square, Toa Payoh. We have a small team of 6 and we fight over chocolate and what music to play. Each person in the team has a dedicated role to play, but ad-hoc tasks will fly our way; and it will for you too! So you will be juggling workloads, thinking on your feet, learning to manage your projects all at the same time. You will not be bored.
Title:
Ecommerce Ops Internship
Skills & Experience (beneficial but not necessary):
Classical Music background, Magento 2.0, Shopify, Microsoft NAV, Ecommerce Experience, SEO, Social Media Marketing, Basic Graphic Design Skills.
Job Description:
Gramercy Music just upgraded our online store on Magento 2.0 and it is fully integrated with our ERP system (Microsoft NAV). This means our customers will soon have a full 360-degree experience in-store and online. However, there are still some bugs and improvements to be done on the website - www.gramercy.com.sg
We need some brains & hands to help with the development of the ecommerce option, the customer experience and on promoting it. You will need to have interest in ecommerce operations, and a natural start up mindset - which means, google it and find me the best option. That said, your opinions and research will be taken highly into consideration. You will not be pushing papers!
Day to day tasks might include:
- Contacting Suppliers in order to do a one-time pull of product information (images, audio files, product description) into our ecommerce platform.
- Working with our IT Service Provider to figure out a way to refresh and update customer information.
- Integrate and refresh our Mailchimp mailing lists
- Process ecommerce orders and propose ways to improve processes
- Send out thank you emails for purchases
- Propose and implement ecommerce campaigns to get the word out
Related Job Searches:
- Company:
Gramercy Music - Designation:
Ecommerce Ops Internship - Profession:
General Management, IT / Information Technology, Marketing / Public Relations