Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us
We are seeking a detail-oriented and service-focused IT Intern to support the technology operations of our luxury hotel. This role offers hands-on exposure to enterprise-level hotel systems while upholding the highest standards of service excellence expected in a luxury hospitality environment.
Key Responsibilities
- Provide first-level IT support to hotel staff for hardware, software, and network-related issues Assist in maintaining hotel systems such as:
- Property Management System (PMS)
- Point-of-Sale (POS)
- Time & Attendance systems
- Support setup, configuration, and troubleshooting of:
- PCs, printers, IP phones, and mobile devices.
- Guest Wi-Fi and internal networks
- Assist with system upgrades, patching, and basic cybersecurity practices
- Maintain IT inventory and documentation
- Support the IT team during system audits and compliance checks
- Perform other IT-related duties as assigned
Requirement:
- Currently pursuing a Diploma in Information Technology, Computer Science, or a related discipline.
- Fundamental knowledge of:
- Windows operating systems and Microsoft 365
- Basic networking concepts (LAN, Wi‑Fi) Hardware and software troubleshooting
- Strong interest in the luxury hospitality industry
- Excellent customer service mindset with professional communication skills Organized, proactive, and detail-oriented
- Able to work in a fast-paced, service-driven environment
What You Will Gain
- Exposure to enterprise IT operations within a luxury hotel
- Hands-on experience with premium hospitality systems and infrastructure
- Development of both technical and service excellence competencies
- Mentorship from experienced hospitality IT professionals
Kindly note that only shortlisted candidates will be notified.
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- Company:
Four Seasons Hotel Singapore - Designation:
IT Intern - Profession:
IT / Information Technology - Industry:
Hotel and Accommodation Services - Location:
Orchard