Expressions Pte Ltd – Customer Service / Retail Internship

Company
Expressions Pte Ltd
expressions.com.sg
Designation
Customer Service / Retail Internship
Date Listed
02 Jul 2020
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start, For At Least 6 Months
Profession
Customer Service / Communications
Industry
Beauty Services
Location Name
160 Paya Lebar Road, Singapore
Address
160 Paya Lebar Rd, Singapore 409022
Map
Allowance / Remuneration
$800 - 1,100 monthly
Company Profile

Ning is the heart of the fusion between the Contemporary and the Oriental. A truly first-class spa & massage luxury, the origins of ‘Ning’ translates to peace and serenity in Chinese; a succinct expression that encapsulates the Spa’s Eastern influences and geographical location in Asia.

Job Description

We’re looking for someone energetic, proactive and have the heart to serve customers in a travel and shopping hub. As a customer service intern, you will be responsible for overseeing the customers’ service experience and support Ning Spa front desk.

Responsibilities may include, but are not limited to:
- Manage front desk operations (including Point-of-Sales and appointment booking systems)
- Attend to customer enquiries and advise customers on the benefits of massages
- Conduct sales of spa and massage services
- Provide service excellence to garner good service reviews
- Handle customer complaints, if any, and provide appropriate solutions / alternatives
- Work with marketing team to facilitate promotion activities
- Maintain the upkeep exemplary spa environment
- Daily reporting of spa and massage services to management

Requirements:
• Customer oriented with excellent communication, listening skills
• Good team player, ability to work with minimal supervision
• Strong organizational skills, meticulous and ability to multi-task
• Able to speak English and Mandarin to Mandarin-speaking customers

Expectations:
Work location: Jewel Changi Airport
Working hours: 11am to 9pm, 5 to 6 days work week including weekends

This position is already closed and no longer available.  You may like to view the other latest internships here.

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