Expertise Technologies Pte Ltd is a fast growing Business Process Outsourcing (BPO) company with 20 years of experience who has since grown from its humble beginnings to become a proven and trusted BPO solution provider of a wide range of non-core but essential business processes and back-office functions for organizations in both the private and public arena.
The company’s success and continued growth led to the decision to set up its marine division with its core focus on servicing the oil and gas, shipping and marine industries. By leveraging on its founder’s many years of diving experience as well as his other commercial underwater exposure, this division began to take big strides in this ground.
Today, we have diversified our business further in transportation to meet the local transportation and logistics needs of most industries.
Love meeting new people and keeping things organised? If you're someone who enjoys customer service, administration, and creating a great visitor experience, we'd love to have you on our team! Every day brings new visitors, new interactions, and the opportunity to be part of a unique and engaging environment.
Key responsibilities:
- Handle visitor enquiries via phone and email in a professional and timely manner.
- Coordinate and manage tour bookings and appointment schedules.
- Register visitor information and ensure records are accurate and up to date.
- Provide visitors with pre-visit information, entry procedures, and house rules.
- Welcome and ****** visitors to designated locations.
- Maintain visitor attendance records and booking statistics.
- Assist in collecting visitor feedback and preparing regular reports.
- Support daily opening and closing checks to ensure facilities and equipment are operational.
- Report equipment faults or operational issues promptly.
- Manage RFID wristband distribution, collection, sanitisation, and inventory.
- Perform general administrative duties and support day-to-day operations.
Requirements
- Minimum 5 GCE 'O' Level passes (Grades A1- C6).
- At least 1 year of experience in customer service, front desk, hospitality, or office administration.
- Professionally proficient in spoken English and at least another mother tongue language (spoken).
- Friendly, customer-focused, and professional.
- Organised with good attention to details.
- Comfortable using Microsoft Office applications, particularly Excel.
- Able to work independently as well as in a team.
Working hours:
Mon to Thu: 8.30 AM - 6.00 PM
Fri: 8.30 AM - 5.30 PM
Job type: Full time, contract
Contract period: 24 months
Working place:
Novena, Singapore
Kindly note that only shortlisted candidates will be notified.
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- Company:
Expertise Technologies Pte Ltd - Designation:
Visitor Management Officer - Profession:
Hospitality - Industry:
Others - Location:
Novena