Eurex Frankfurt AG – Client Services Support Intern

Your responsibilities

• Support the team in client services activities in APAC and various initiatives
• Primarily engage in Customer Technical Support to understand issues and make initial categorization effort in the ticketing tool
• Improve work efficiency in customer-oriented database
• Coordination with internal and external parties, if needed
• Support to the shift work (Required to work early shift)

You’ll need to have

• Excellent written and verbal communication skills
• Eagerness to learn, collaborate and improve
• Some knowledge in technology and finance will be advantageous
• Ability to prioritize and handle multiple assignments at any given time
• Work pro-actively, independently, goal-oriented and demonstrate initiative
• Working proficiency in Mandarin, Korean or German, while not mandatory, is desirable

Your Takeaways

• Obtain valuable technical and functional knowledge through support work with the mentorship of multicultural team
• Gain exposure to exchange operations and client interaction with well-known financial institutions
• Benefit from dedicated mentorship throughout the internship and access to wealth of learning resources from the team knowledge pool in client services
• Be part of a global team and collaborate with colleagues from APAC, EMEA and the US at Deutsche Börse Group

Internship Period: August 2022 - January 2023