Estee Lauder Cosmetics Pte. Ltd. – Beauty Advisor

RESPONSIBILITIES:

Sales and Customer Service

• Demonstrate and promote the sale of the Brand’s products.
• Provide and maintain excellent, professional and personalized service to customers to increase Brand loyalty.
• Achieve sales and other targets set by the Store In-charge.
• Follow up with customers after product purchase/s to build regular customer base.
• Handle customers’ enquiries professionally and amicably.
• May need to participate in Company’s / Brand’s corporate events, product launches, make-up assignments etc.

Up-keeping of Work Environment and Personal Grooming

• Maintenance of counter, merchandise and display to ensure alignment with Brand’s image.
• Inform the Management of any store maintenance issues.
• Maintain the highest hygiene standard at all times.
• Uphold the highest standard of Brand’s image and adhere to the Brand’s grooming and uniform guidelines at all times.
• Ensure that only the Brand’s products are used during working hours.

Inventory Management

• Assist in stocking of all counter supplies and inventory on a daily basis, as required.
• Arrange for product transfer from other stores when the need arises.
• Maintain accurate stock records, conduct stock checks and report discrepancies to the Store In-charge.

Training

• Having the responsibility to pass all skill tests set by the Brand/Company.
• Actively participate in all training sessions, meetings and corporate events.
• Apply knowledge acquired from the training sessions to the counter / store.

Others

• Adhere to established security procedures regarding the handling of cash and assets.
• Establish good working relationships with team members to maintain an amicable and harmonious working environment.
• Undertake all administrative duties assigned by Supervisor or Manager.
• Any other tasks assigned by the Supervisor or Manager from time to time.

REQUIREMENTS: 

• Conversant in English and preferably bilingual.
• Passionate about the retail industry and customer service.
• Open to candidates from other services industry (such as hospitality, F&B, airline etc) and non-services industry.
• A team player with good communication and interpersonal skills.
• Outgoing, friendly and pleasant personality.
• Have high regards for personal grooming and open to put make-up.
• Willing to work roster-based retail hours (including weekends and Public Holidays).
• Island-wide work locations.
• Full-time and Temporary positions are available.