At EasyBiz Cloud, we're revolutionizing the way local businesses operate. Much like Shopify transformed online retail, we're dedicated to empowering long-tail local businesses, such as neighborhood laundries and home service providers, with an all-in-one solution. Our comprehensive platform streamlines every aspect of their workflow, from customer bookings to order fulfilment, allowing them to focus on what they do best while we handle the rest. Join us in shaping the future of small business success!
Responsibilities:
- Create comprehensive and user-friendly articles for our platform's knowledge base/help center.
- Develop content that covers various topics, including getting started guides, troubleshooting tips, and advanced usage techniques.
- Utilize the ChatGPT 4 (Company will provide paid account for you) to quickly generate high-quality content.
- Collaborate closely with the product and customer support teams to understand customer needs and address common pain points.
Requirements:
- Proven experience in content creation, preferably for software platforms or technology products.
- Strong writing and communication skills, with the ability to explain complex concepts in a clear and concise manner.
- Familiarity with JavaScript and an interest in AI chatbots is highly desirable.
- Ability to work independently and efficiently, with excellent time management and organizational skills.
- Experience with customer support or technical documentation is a plus.
- A proactive mindset with a willingness to learn and adapt to new technologies and methodologies.
Benefits:
- Flexible remote work arrangement.
- Access to cutting-edge tools and technologies.
- Collaborative and supportive work environment with opportunities for professional growth and development.
- Opportunity to make a significant impact in a fast-growing startup.
If you're passionate about creating engaging and informative content to help businesses succeed, we'd love to hear from you! Apply now to join our dynamic team at EasyBiz Cloud.
Related Job Searches:
- Company:
EasyBiz Cloud - Designation:
Content Creator for Platform Knowledge Base / Help Center - Profession:
Engineering - Industry:
Artificial Intelligence / Smart Automation - Location:
Queenstown