Docle AI Services – Transcription Operations Manager

Company
Docle AI Services
wavel.ai
Designation
Transcription Operations Manager
Date Listed
15 Jul 2020
Job Type
Experienced / Senior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Editorial / Linguist / Writing
Industry
Creative / Media
Location Name
Singapore
Work from Home
Allowance / Remuneration
$800 - 1,200 monthly
Company Profile

Wavel.ai is a Singapore based deep technology start-up founded by Growth-Entrepreneurs. We are funded by top global investors which include leading VC firms in Asia, Entrepreneur First, and industry experts who managed multi-million portfolios from McKinsey and Philips.

Wavel provides a whole universe of solutions to classroom engagement stitching the gap of modern-day education and enterprises. While working at Wavel you will get exposed to New-World technologies such as NLP, deep learning, and ML. We are here to revolutionize the 100 billion dollar education industry!

Job Description

 We are looking for energetic project managers who would love to be a part of fast growing company and learn how products and teams get built from the ground up. You will be solving some of the most challenging problems together with the founders of the company and have a great time learning new stuff!

What we're looking for

Responsibilities

  • Head Hunting: Onboard 50-100 live transcribers every week and 200-300 batch transcribers. Onboarding potential transcribes for live transcription over zoom, quality managers and data cleaning people from multiple backgrounds. Identify key people for each assignment and engage with them.
  • Workflow Management: Get involved in operations and optimise company resources to design well structured to operation flow to deliver time bound projects
  • Quality control: Play a key role in managing people and assess the quality of transcriber work.

Qualifications

  • Must have 2-3 years of live english transcription experience
  • Previously worked with any transcription company or agency
  • Able to manage freelance transcribers: assign jobs, review quality of the work time to time
  • Create on-boarding workflows, best practises and guidelines.

Some key skills that will be super handy are:

  • You like to be extremely creative with ideas and learn and adapt very quickly
  • You have strong analytical skills and possess excellent communication ability
  • You can work independently and confidently deliver results
  • Entrepreneurial and curious mindset will be a plus
  • Proactive, goal-oriented individuals who take pride in what they do would be a great fit!

Benefits

  • Health insurance with 100% premium covered
  • Generous PTO / sick leave
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Annual company retreat
  • Bring your dog to work 
This position is already closed and no longer available.  You may like to view the other latest internships here.

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