Delivery Hero Singapore Pte Ltd – Lead Generation Intern

Do you love food and convenience put together? Then you just might love foodpanda.

foodpanda is the leading, on-demand food delivery company in Singapore, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an “all hands on deck” environment and hire those who can thrive in a startup culture. 

We are looking for a highly-driven and motivated Lead Generation Agent for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

About the role:

This role will be based in Singapore and will report to the Sales Support Manager.

Responsibilities:

• Identify vendors' key operational issues through data

• Develop interesting ways to communicate and train vendors on how to improve their performance on foodpanda

• Host offline workshops, online webinars and create interesting online materials (training decks, EDMs) for newly onboarded vendors

• Measure performance uplift using internal data before vs. after program participation

• Create call scripts for offshore incubation agents when contacting vendors regarding specific operational issues

Requirements:

• Highly communicative with a pleasant personality

• Adept in MS office and proficient in Excel

• Fluent in written and spoken English; other language skills is a plus

• Proactive and self-motivated individual who enjoys working within an entrepreneurial environment

• Strong project management, independent worker who is highly adaptable

• Prior call center experience a plus, but not compulsory

What we offer:

• Challenging and fulfilling steep learning curve

• Vibrant, dynamic & international workplace

• Periodic fun & engaging company events & team activities

• Tasty Thursdays

• Birthday Leave

• Work Anniversar(ies) Leave

• Opportunity to be a value-adding contributor to this fast-growing global company