De Marca Pte Ltd – Luxury Fashion Sales Associate

Responsibilities

• Embrace the company and follow training guidelines and standards to reflect the brand philosophy and standards
• Strong knowledge in every luxury brand for men and women
• Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
• Build customer loyalty through active client development and follow-through
• Work together with the team to achieve KPI and sales target
• Proactively develop the sale by selecting an appropriate range of options for the customer, providing excellent product knowledge, overcoming objections and offering appropriate additional items
• Stocktake and inventory management
• Maintenance of the visual guidelines and housekeeping
• Any other ad-hoc duties as assigned

Requirements:

• At least 21 years old
• Minimum GCE 'O' Level holder
• Experience on sales, preferably in a luxury retail environment.
• Friendly, outgoing and proactive team player
• Good interpersonal and communication skills
• Must be sales-driven and flexible to change
• Ability to work in a fast-paced, changing environment.
• Strong customer service skills and the ability to prioritize while handling multiple tasks is required.
• Able to commit to working shifts and weekends
• Fluent in English and conversational Mandarin in order to communicate with native Chinese customers
• Singaporeans, PR or work pass holders only

Plus

• Able to speak Japanese or keen to learn Japanese (in order to handle queries, feedback and request from Japanese speaking customers)
• Advance computer skills