Circus Social is a digital analytics and insights company that has developed a next-generation intelligence platform, 20/Twenty (www.circussocial.com) to cater to the growing demand for better data analytics for marketers.
Our focus is helping clients track and achieve digital ROI, optimize campaigns and understand consumers through better digital data analytics, monitoring, and insights generation through our services.
Top brands like Coca Cola, Audi, National Library Board of Singapore and MasterCard are customers and agencies like Ogilvy, H&K, Zeno and TBWA are partners.
Who are you?
We are looking for an Insights-hungry Social Media Listening & Insights Executive.
Being proactive, hardworking, fun and friendly are must- haves! Being comfortable with and having, Social Media, Agency and Marketing Industry knowledge would be a huge plus. Being outspoken, self-driven and enthusiastic would definitely make you stand out.
Job Description
Your main responsibilities would be:
You’ll capture and analyze social data, generating actionable insights for our clients.
You’ll also work to define and meet success metrics for our ever-changing social media interactions. Your excitement for analytics and crafting stories from numbers will help you create reports on social media trends and translate findings into insightful actions for stakeholder groups. You’ll tell our clients what issues matter to their customers, leading the discussion on how to improve customer experience from social media feedback.
Job Duties:
You will be expected to work across multiple projects at any one time
Be directly accountable for work conducted for assigned clients in terms of analysis, finding insights, creating reports, etc. and produce high quality reports on audience behaviors, user segments and campaign performance.
Analyze, translate and present results of information gathered
Align social media strategy with objectives and goals of our clients
Monitor trends in social media to increase the effectiveness of our monitoring efforts
Communicate research findings to the organization through presentations, dashboards, and executive summaries
Present analysis to stakeholders, including regional audiences
Job Requirements:
Firm understanding of social media platforms
Strong grasp of Excel formatting, able to write formulas, and pivot raw data for analysis.
Experience with social media management publishing tools is preferred, as candidate will be required to utilize our platform 20/Twenty for listening and reporting technologies
Strong analytical, organizational and project management skills
Experienced at properly handling marketing guidelines for large brands and/or highly regulated products
High level of written and verbal communication skills
What we offer:
A fun, fast-paced environment
Working with teams in both Singapore and Bangalore
Great clients and diverse industries
Want to join us?
We'd love someone who's proactive, curious, digitally-savvy, and insightful! Our teams are small – so having a high level of interpersonal skills to work effectively with each other are a must as well!
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Circus Social - Designation:
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