CEVA Logistics Singapore Pte Ltd – Customer Service Coordinator

Company
CEVA Logistics Singapore Pte Ltd
cevalogistics.com
Designation
Customer Service Coordinator
Date Listed
04 Jun 2024
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Logistics / Supply Chain / Transport
Industry
Logistics
Location Name
164 Kallang Way, Singapore
Address
164 Kallang Wy, Singapore 349248
Map
Allowance / Remuneration
$2,400 - 2,800 monthly
Company Profile

CEVA Logistics is a leading global supply chain management company. We provide end-to-end design, Implementation and operational solutions in contract logistics and freight forwarding to large and medium-sized national and multinational companies. We focus on a diverse range of market sectors including:

  • Technology
  • Retail & Consumer
  • Industrial
  • Healthcare
  • Publishing
  • Aerospace
  • Oil & Gas

For more information, please visit us at www.cevalogistics.com.

Job Description

WHAT ARE YOU GOING TO DO?

  • Liaise with clients, suppliers and supply chain stakeholders during day-to-day operations.
  • Handle documentation and transport booking with carriers according to specified routing and service level.
  • Monitor shipments and ensure adherence to established work standards and work instructions.
  • Inform / Highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise.
  • Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers.
  • Follow up on missing events and investigate data inconsistencies.
  • Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews.
  • Support analysis of standard KPIs and reports and identify / suggest areas for improvement.

WHAT ARE WE LOOKING FOR?

  • Multiple vacancies available (Permanent / 1 year contract convertible to permanent).
  • Minimum 1 year relevant working experience in supply chain management / logistics preferred.
  • Strong computer skills and good working knowledge of Microsoft Office.
  • General understanding of Supply Chain Management concepts and logistics processes.
  • Fluency in English (both written and spoken) mandatory.
  • Ability to work under pressure in a fast-paced environment.
  • Highly dependable and reliable in ensuring priorities are met effectively, good time management skills.
  • Customer service oriented.
  • Willingness to occasionally support work schedules outside of standard business hours (evenings / weekends), e.g., in case of urgent or emergency shipment.

OTHER INFORMATION

  • Work Location: 164 Kallang Way
  • Working Hours: Mon to Thu: 830am to 6pm, Fri: 830am to 5:30pm
  • Free Shuttle Service available to / from Aljunied & Potong Pasir MRT
Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Related Company Review:

Randstad
https://www.randstad.com
Type: HR Consulting / Human Resources & Staffing
3.8
Great Culture
Pros: Great people , performance driven , good benefits
Cons: nothing i can think of currently
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