CaterSpot – Operations Intern

Responsibilities:

• Setting up and optimizing CaterSpot’s operations through innovation and process development
• Working collaboratively with other members of the Live Ops team; to ensure good operational performance.
• Put in place and maintain good reporting on the teams KPI’s and usage of the tools.
• Prepare training material and coach all stakeholders using the tools on the best practices.
• Supervising the day-to-day work of operations support staff.
• Engaging with riders to understand issues and improve satisfaction.
• A whole load of exciting ad hoc tasks and challenges!

 Requirements:

• Enrolled in or completed degree/MBA at a top university.
• First working experience with, preferably with focus on operations.
• Fluent in English. Proficiency in Cantonese would be an advantage.
• Demonstrated ability to work in a fast-paced customer facing environment.
• Tech savvy, good PC skills, e.g. MS Office, Google Docs, Google Sheets.
• A quick and calm thinker when under pressure, multitasking pro!
• Strong communication and organization skills - the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well.
• Self-motivated and a great team player - if you don’t know the answer, you know where to look and who to ask!

What we offer:

• Become one of the first team members of the Asia’s fastest growing online catering marketplace.
• Open, respectful, fun company culture with people who seriously enjoy what they are doing.
• Strong focus on your professional development and many opportunities for progression.
• Great exposure into multiple aspects of a fast-growing, game changing business..
• Real impact on the company's growth and evolution and be rewarded for it