About BioMark
BioMark has been awarded the Best Health Tech Startup in ASEAN region in 2018 by the
ASEAN Rice Bowl Startup Awards. We believe that disease prevention is better than cure, so our mission is to get everyone
biomarking - a global preventative healthcare movement where each individual is empowered to take charge of their health. Our BioMark platform allows users to make sense of their health by keeping all their lab reports in one place by digitizing them into charts. Our platform also provides users with personalised descriptions for each biomarker, encouraging them to track their biomarkers and be in control of their health.
Want to know more about us? Feel free to view our website www.biomarking.com and like our Facebook page at www.facebook.com/biomarking!
Benefits for working with BioMark
● Dynamic and positive work culture that encourages initiative and new ideas
● Combination of remote work and in-office
● Job satisfaction - be proud to be part of the movement where we are transforming the way healthcare is delivered
Job Position
We are looking for a special person that wants to make a difference in the world and help us shake things up. We want you to join us on the journey of changing the way healthcare is currently being delivered.
We are looking for people who have the burning desire to change the world. You must be passionate about healthy living and helping people become their healthiest selves.
You have to have a ‘can-do’ attitude and the willingness to tackle any job and ‘get it done’. As we are a small close-knit team, you will be given more responsibility and opportunities than what you would receive at a larger company. We value honesty, respect, hard work and a good heart. At BioMark, your voice will always be heard and that your contributions are valued.
Skills we are looking for include:
- Undergraduate/Graduate of Business/Economics/Mathematics Degree
- Prior experience in customer service or customer-facing roles
- Passionate about Healthcare and technology
- Creative thinker - the ability to identify problems and find solutions
- Patience, empathy and obsession for delivering exceptional customer experience
- Excellent communication skills in both English written and verbal
- Meticulous with high attention to detail
- Ability to build strong relationships - with customers, colleagues and partners
- Extremely proactive and energetic
- Self-driven and self-motivated
- Able to work independently and thrive in a less structured environment
Job scope include (but not limited to):
- Responding to queries via all communication channels in a timely manner
- Coordinating with the medical team and third-party service providers to fulfil user requests in a timely manner
- Developing and implementing strategies to improve user experience and make internal process flow more efficient
- Making sure user experience is aligned with brand strategy and communication
- Any other responsibilities required to deliver exceptional customer experience and manage business operations
Related Job Searches:
- Company:
BioMark Pte Ltd - Designation:
Account Management Intern - Profession:
Customer Service / Communications - Industry:
Healthcare / Fitness / Sports