Biofourmis Singapore Pte Ltd – Clinical Trial Tech Support

Duties and Responsibilities

· Assist in conducting device clinical research projects safely in accordance to protocols.

· Assist in clinical research coordinator tech support and follow ups (including phone-calls)

· Able to perform troubleshooting on device/app

· Assist in inventory check and ensure device transfer to site accordingly 

· Assist in device checking and mobile app testing prior to transfer 

· Must be able to commit to ad hoc weekend monitoring & trouble shooting work, if necessary 

· Provide device/mobile app training to clinical research coordinator or study member

· Dashboard monitoring and ensure data collection according to study protocol

· Work with software development team to resolve technical issue.

· Other Duties: The Clinical Research Tech Support also performs other duties as deemed necessary for the smooth execution of her/his duties or duties as assigned by Management and/or Lead Tech Support

Qualifications

Education: Diploma in any Life Sciences, Medicine, Project Management or Engineering equivalent. Equivalent experiences will be considered

Experience: A candidate for this position must have had at least 1 year working experience in clinical research or relevant technical field

Communication Skills: Good written and communication skills for both English and Chinese

Ms Office/Software: Proficiency in Ms Word, PowerPoint, and Ms Excel

Analytical/Technical Skills: Problem solver at heart, the candidate has a good understanding of mobile app interfaces and User Experience principles with a data-driven approach to project management

Interpersonal Skills: The candidate should possess strong interpersonal skills. Able to work meticulously, independently and as a team player.