Company
AXS Pte Ltd
axs.com.sg
Designation
Technical Support Officer
Date Listed
21 May 2024
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Others / General Work
Industry
Finance
Location Name
River Valley, Singapore
Address
River Valley, Singapore
Map
Allowance / Remuneration
$2,000 - 2,100 monthly
Company Profile
AXS is a leading solution provider and operator of an Electronic Service Delivery Network (ESDN), a delivery platform with AXS Stations as the first channel, which allows organisations to reach out to their target audience.
With over 650 AXS Stations strategically located island-wide, our users have convenient access to more than 600 payment services, including payment of bills and fines, topping-up of pre-paid telecom cards, purchase of movie tickets and accessing government eServices.
AXS has since grew its network and access points to include the following channels:
- AXS e-Station
- AXS m-Station
Job Description
Job Description
- Monitor & analyze system performance in accordance to the prescribed processes and procedures
- Identify & dispatch Field technicians to affected stations island wide
- Perform data mining & preparation of technical reports
- List and analyze cases, escalate to relevant department if necessary
- Suggest appropriate solutions and direct unresolved issues to alternative resources
- Assist with building management duties when required
Job Requirements:
- Minimum GCE "N"/"O" levels, Higher Nitec/Nitec in any industry
- Possess good computer skills mainly Microsoft Excel, Word & Powerpoint
- Control Centre/Dispatcher background with analytical skills is an added advantage
- Pleasant personality, able to work and communicate well with different levels
- Require to work on shift, including PH & weekends where assigned
- No experience required, training will be provided
Application Instructions
Related Company Review:
AXS
www.axs.com.sgType: Financial Transaction Processing / Financial Services
“Vibrant culture”
Pros: most colleagues are friendly. You can feel that management really cares about their employees.
Cons: Some managers are hard to work with.
Pros: most colleagues are friendly. You can feel that management really cares about their employees.
Cons: Some managers are hard to work with.
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- Company:
AXS Pte Ltd - Designation:
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