AXS Pte Ltd was founded in year 2000 on the notion of bridging the digital barrier between consumers and business organisations. With a remarkable 25-year track record in catering to the bill payment needs of both consumers and organisations on a multi-channel ubiquitous platform, AXS has emerged as the foremost payment solutions provider in Singapore. To date, we have processed over 650 million bills with total payment value exceeding $210 billion for Singapore residents. Over one million consumers every month continues to access AXS’s extensive range of over 600 bill payment services through our network of kiosks, mobile app and Internet portal. With a strong foothold in Singapore’s digital payments industry, AXS’s next step is to transform into a regional cloud-based payment solutions provider. AXS plans to not only deliver a more powerful and seamless payment experience to organizations and consumers regionally, but also strengthen and innovate existing business operations, creating more value for all AXS’ consumers and organisations. Here at AXS, we believe that life is short and should be spent on what matters. Which is why AXS is going beyond bill payment to bill management services for our users. Providing an efficient, effortless and safe payment experience, AXS aims to give our users access to all that life has to offer, uninterrupted.
This internship provides hands-on exposure to Sales Operations in a fast-moving merchant acquisition environment. The intern will support merchant onboarding operations, documentation management, and submission tracking, helping ensure that merchant applications move through the onboarding process smoothly and accurately.
Reporting directly to the Head of Business & Enterprise (Payments), the intern will work closely with Sales Operations and Business Development, gaining exposure to operational workflows, internal controls, stakeholder coordination, and process improvement.
Responsibilities
Merchant Onboarding & Documentation Support
- Assist in collating merchant and partner onboarding documents submitted by the Business Development team.
- Review onboarding submissions against standard documentation checklists, including ACRA, bank statements, identification documents, licences, and other supporting documents where applicable.
- Flag missing, incomplete, unclear, or incorrectly submitted documents for follow-up.
- Maintain organised submission records, folders, and trackers to support smooth internal handoffs and audit readiness.
- Contribute to a more efficient onboarding experience by ensuring documentation is complete, easy to access, and accurately tracked.
Submission Tracking & Administrative Follow-up
- Update onboarding trackers with submission status, missing-document status, and follow-up progress.
- Assist in monitoring outstanding items and following up with relevant internal stakeholders based on agreed templates or checklists.
- Help maintain visibility of application progress for Sales Operations and Business Development teams.
- Support routine status updates to ensure pending submissions are not overlooked.
Data Accuracy & Process Hygiene
- Support basic data cleaning and checking across onboarding trackers and CRM related records.
- Help identify inconsistencies in submission details, document naming, or tracker updates.
- Assist in maintaining data discipline by ensuring required fields and statuses are updated accurately.
- Escalate recurring submission issues or process gaps to the Sales Operations Executive.
General Sales Operations Support
- Assist with routine administrative tasks related to sales operations, merchant onboarding, and documentation management.
- Support preparation of simple reports, summaries, or tracker extracts where required.
- Assist with ad-hoc operational tasks related to onboarding workflows, merchant lifecycle processes, or internal coordination.
Kindly note that only shortlisted candidates will be notified.
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- Company:
AXS Pte Ltd - Designation:
Sales Operations Intern - Profession:
Admin / Secretarial - Industry:
Finance - Location:
Kallang