Asian Advertising Festival – Account Servicing Executive

SPIKES ASIA powers the marketing segment, showcasing global best practice in creativity. As the global benchmark in creative and effective marketing, we help influential brands and companies use creativity to drive growth.

We provide a suite of creative tools that connect, inform and unlock potential for people and businesses, covering events, intelligence, training and advisory services.

• Working closely with the Awards Team to build comprehensive customer profiles, customer journeys and sector specific account management strategies – feeding back insights to the business when attained.
• Increase engagement levels and entries from accounts by building trust in our customer relationships to achieve their objectives.
• Proactive outreach – and ability to retain customers by nurturing and developing relationships.
• Regular interaction with customers - leading to high rates of retention.