AlcoholDelivery – Customer Service & Admin Executive

- Ensure smooth flow of daily operations

- Able to work 6 days a week / work on weekends

- Handle customer inquiry via inbound and outbound calls, email, etc.

- Other general administrative duties assigned

- Attend to customers’ enquiries in a timely manner

- On-board, track and update customer’s orders

- Coordinate with operation team to assure orders being proceeded on time and properly

- Maintain customer service standards to achieve high level customer satisfication

- Other ad-hoc tasks as needed