Ytviews Online Media LLC – Client Support Intern

Company
Ytviews Online Media LLC
ytviews.in
Designation
Client Support Intern
Date Listed
19 Nov 2023
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Creative / Media
Location Name
Singapore
Allowance / Remuneration
$400 - 600 monthly
Company Profile

The company, Ytviews Online Media LLC, is a YouTube certified and Facebook partner company that operates YTVIEWS.IN, a leading social media marketing website in Asia. They have over 10,000 active clients in more than 20 countries and are ranked among the top 30,000 websites globally. Currently, the company is working on launching seven new social media products and apps.

Job Description

Position Overview

  • Job Tile: Client Support Intern
  • Workplace mode: Hybrid
  • Job type: Full-time
  • Location: Noida, Uttar Pradesh
  • Duration: 3 Months


Key Responsibilities

  • Assist client inquiries and resolving issues in a timely and professional manner.
  • Maintain a thorough understanding of our services to provide accurate information to clients.
  • Collaborate with cross-functional teams to address client needs and ensure a seamless client experience.
  • Document client interactions and feedback to assist in improving our services.
  • Participate in training and development opportunities to enhance client support skills.
  • Contribute to the development of client support resources, such as FAQs and knowledge base articles.
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