The company, Ytviews Online Media LLC, is a YouTube certified and Facebook partner company that operates YTVIEWS.IN, a leading social media marketing website in Asia. They have over 10,000 active clients in more than 20 countries and are ranked among the top 30,000 websites globally. Currently, the company is working on launching seven new social media products and apps.
- Job Tile: Client Support Intern
- Workplace mode: Hybrid
- Job type: Full-time
- Location: Noida, Uttar Pradesh
- Duration: 3 Months
- Assist client inquiries and resolving issues in a timely and professional manner.
- Maintain a thorough understanding of our services to provide accurate information to clients.
- Collaborate with cross-functional teams to address client needs and ensure a seamless client experience.
- Document client interactions and feedback to assist in improving our services.
- Participate in training and development opportunities to enhance client support skills.
- Contribute to the development of client support resources, such as FAQs and knowledge base articles.