We are constantly in search of dynamic and versatile individuals to join our team behind Singapore’s leading medical supplies. If you fit the criteria, we invite you to join us.
Since being established in 2000, Yeap Medical Supplies Pte Ltd has come to be regarded as a reputable organization representing distinguished principals. To our customers we have been more than just a reliable supplier. We are also known to be an exceptional service provider.
Apart from representing some of the world’s leading medical brands in various market segments, we have successfully grown and marketed our own in-house brands and products. Today, it is common to find various items carrying our in-house brands, ASSURE™ or Bactishield, in many medical establishments.
In Year 2022, YMS was featured as One of Singapore's Fastest Growing Companies and in Year 2021 & 2022, we are a Winner of E50 Awards.
Job Description
Deal directly with customers either by telephone, electronically or face to face
Respond promptly, handle and resolve customer inquiries, complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Process orders and requests
Organize workflow to meet customer time frames
Direct requests and unresolved issues to the designated resource
Keep records of customer interactions and transactions
Manage administration
Support, communicate and coordinate with Sales team and internal departments
Requirements
Min GCE ‘N’ or ‘O’ Level or equivalent
Experience in sales support / customer service would be an added advantage
Knowledge of customer service principles and practices
Customer Service Oriented
Dedicated team player with ability to work under pressure and deliver results
A meticulous and responsible employee
Able to work independently with minimum supervision
Knowledge of relevant computer applications
Able to work independently
Related Job Searches:
- Company:
Yeap Medical Supplies Pte Ltd - Designation:
Customer Service Coordinator - Profession:
Customer Service / Communications - Industry:
Wholesale Trade - Location:
Yishun