Xylem is a leading water technology company committed to "solving water" by creating innovative and smart technology solutions to meet the world's water, wastewater and energy needs.
In a world of ever-growing challenges, Xylem delivers innovative water technology solutions throughout the cycle of water.
Our technological strength across the life cycle of water is second-to-none. From collection and distribution to reuse and return to nature, our highly efficient water technologies, industrial pumps and application solutions not only use less energy and reduce life-cycle costs, but also promote sustainability.
- Conduct customer services calls professionally for referrals and cross promotions.
- Build good rapport and ensure customer satisfaction.
- Able to analyze case nature of the feedback and update Sales Manager.
- Any other duties and responsibilities as assigned by immediate supervisor or any Managers of the Company
- To achieve KPIs
- Training will be provided.
Pleasant voice and cheerful personality
Confident on the phone
WORK EXPERIENCE REQUIREMENTS
- Proficient in English language
- Good interpersonal and excellent customer service skills over the phone
- Basic proficiency in MS Office Word and Excel
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