Xpac Technologies Pte Ltd – Customer Service

Company
Xpac Technologies Pte Ltd
xpactech.com
Designation
Customer Service
Date Listed
01 Dec 2017
Job Type
Entry Level / Junior Executive
Full/PermIntern/TS
Job Period
Immediate Start, For At Least 6 Months
Profession
Admin / Secretarial, Customer Service / Communications, Manufacturing
Industry
Others
Location Name
54 TUAS SOUTH STREET 5, SINGAPORE 637798
Allowance / Remuneration
$1,000 - 2,200 monthly
Company Profile

XPAC is an independent manufacturer and marketer of packaging materials, packaging systems and facility supplies and equipment in Singapore. Our company is committed to delivering a “manufacturing-on-demand” production for our clients – locally, regionally and internationally.

With its vision to deliver only the best, XPAC aspires to be an “Intelligent and Smart Factory” in the future. Thus, the conception of our “Packaging Technology Center” and“Packaging Innovation Center” where we work closely and tirelessly develop and create innovative solutions for the growing demand of packaging industry to produce not only exceptional and precise but as well as cost-efficient products.

Moving towards the future of technology, our company is continuously seeking balance and well-being of our environment. It is devoted to producing a “Green and Sustainable Materials” that will be beneficial to mankind.

Job Description

Assist sales department in processing customer inquiries and meeting their needs.

Manage all inquiries, provide timely response and follow-ups

  • Build sustainable and lasting relationships with customer through telecommunications, social media or web-based platform
  • Provide accurate and valid information to customers
  • Conduct customer satisfaction survey at given timeline, keep records of customer interactions
  • Create and update customer purchasing patterns
  • Process and coordinate customer order fulfillment
  • Generate customer order related documents
  • Take the extra mile to engage customers by upselling company products
This position is already closed and no longer available.  You may like to view the other latest internships here.

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