Xindots – Merchant Operations Specialist

Company
Xindots
baohetech.com
Designation
Merchant Operations Specialist
Date Listed
12 Jul 2019
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Food Services / F&B, Marketing / Public Relations
Industry
Location Name
2 Shenton Way, Singapore
Address
2 Shenton Way, Singapore 068804
Map
Allowance / Remuneration
$2,000 - 2,200 monthly
Company Profile

Specialising in mobile applications development, Qi Xiang Technology envisions itself to be the future game changer in the F&B field. With the successful development of the food ordering app Xindots, Qi Xiang Technology has continuously outdone itself in order to become one of the leading mobile application developer in Singapore.


XINDOTS Website URL: www.xindots.com

BAO HE GROUP website URL: www.baohegroup.com

Job Description

Responsibilities:

  • Build trust and relationships with merchant partners by handling inquiries and requests for support in a timely and effective manner
  • Complete menu updates and changes in a timely manner to drive service quality and enhance Merchant Experience
  • Manage and handle service discrepancies effectively
  • Help in developing service operations (Policies and Procedures)
  • Train and educate merchants to provide a high quality product

Requirements:

  • Problem solver
  • Takes initiative
  • Enjoys working independently and in a team setting
  • Excellent Interpersonal & Communication skills
  • Resilient Personality

Benefits:

  • No Overtime! Weekend off!
  • Hone Interpersonal skills
  • Experience exciting Startup culture
  • Opportunity to make changes
  • Cohesive Environment with open communication (No Politics)

Working hours: 930 to 6pm Mon to Fri

Interested candidate, please send your detailed resume and let us know your current salary/last drawn and notice period.

Applicant require work pass need not apply. Please note that only shortlisted candidate will be notified.


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