Write Edge – Customer Service Associate for English Centre

Company
Write Edge
write-edge.com
Designation
Customer Service Associate for English Centre
Date Listed
01 Apr 2021
Job Type
Entry Level / Junior Executive
Part/Temp
Job Period
Flexible Start, Permanent
Profession
Customer Service / Communications
Industry
Early Childhood Care and Education
Location Name
Brighton Crescent, Singapore
Address
Brighton Cres, Singapore
Map
Allowance / Remuneration
$600 - 800 monthly
Company Profile

We specialise in providing English and Writing classes for kindergarten, primary and secondary school students.
In small classes of only 6 students, our teachers give each individual students close attention and guidance in their writing and work.

Write Edge was started with a passion to help every child awaken his or her creativity through language. To do that, a good language foundation has to be built for every student.

Job Description

Part-time Customer Service Associate for English Centre


We are looking for a driven, resourceful, committed, creative and independent individual to join our team! Join a fast-growing SME and have a fruitful, hands-on experience with close mentorship! Your insightful contribution will help develop, expand and maintain our existing business processes and systems.

Responsibilities:

  • assist with growing classes
  • work closely with teachers to ensure branches' progress and quality
  • manage centre's daily operations
  • student admission
  • preparation for payment collection
  • answer enquiries (calls/walk-ins)
  • handle parents' complaints
  • manage flow of students and parents during transition of classes
  • opening / closing of centre
  • arranging make-up classes
  • introducing courses to parents
  • managing weekly class schedule
  • managing teachers' weekly teaching schedule
  • any other adhoc tasks or duties that may be assigned from time to time

He/She should also have the following attributes:

1) Stamina for hard work (ie. learning attitude)
2) Responsibility
3) Nurturing towards kids
4) Able to work independently

Working Day / Time:
2day week
Sun, Mon
1pm - 10pm

Work Location:
Brighton Crescent

Duration:
Point of hire to Dec 2021 (renewable from Jan 2022)

This position is already closed and no longer available.  You may like to view the other latest internships here.

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