Wild Honey – Guest Relation Officer (Call Centre)

Company
Wild Honey
staffondemand.sg
Designation
Guest Relation Officer (Call Centre)
Date Listed
20 Mar 2018
Job Type
Entry Level / Junior Executive
Full/PermPart/TempIntern/TS
Job Period
Flexible Start - Flexible End
Profession
Food Services / F&B
Industry
Retail / eCommerce
Location Name
Singapore
Allowance / Remuneration
$1,000 - 1,800 monthly
Company Profile

Wild Honey is all about beautiful breakfasts, all day everyday. It provides an affordable yet luxurious, a chance to become an armchair traveler. A home away from home for guests, friends and team members.

Working at Wild Honey provides an opportunity to bring some of the cues of fine dining to all day casual dining. It is a fun, vibrant and exciting place to work. As an employee of Wild Honey you will be able to make an impact every day, through teamwork, passion and an unwavering commitment to ensure every guest has an exceptional dining experience.

Job Description

JOB DESCRIPTION

This position is concerned with the front of the house activities. Answering phone call and reservations and queries.

  • Answer calls directed from Scotts Square and Mandarin Gallery
  • Making manual reservations
  • Lost and found logs
  • Take messages for management and summarize
  • Assist with Chope voucher reports
  • Confirm reservations for peak periods
  • Run wait list for busy periods
  • Relieve operations by taking more projects/ responsibilities
  • Monitor voice mail and reply to queries
  • Private events preliminary check
  • Perform other duties as directed
  • Communicate with the respective managers at the respective outlets if there is any changes or upcoming events or big groups that need special attention to.
  • Ensure that all reservation is handled in accordance to availability and subject to restrictions timing especially on weekends and PH. (100min applies)

REQUIREMENTS

  • Presentable, personable, positive attitude, product knowledge, responsible, friendly
  • Experience in customer service
  • Work from home
  • Excellent English skills
  • Product Knowledge (Brand Standards)
  • Trustworthy
  • Organize Team
  • Notice and React to problems
This position is already closed and no longer available.  You may like to view the other latest internships here.

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