West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2018 sales of $1.7 billion reflect the daily use of approximately 112 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.
Job Summary:
In this role, you will support the laboratory administration & laboratory quality system.
Essential Duties and Responsibilities:
- Support the Laboratory Management in sample workflow - the receipt & distribution of materials & products for chemical & microbiological testing (includes domestic & overseas)
- Support the Laboratory Management in work planning, schedule realization, result notification
- Support the Laboratory Management in day-to-day administration - purchase requisitions & orders, and receipt of test materials, inventory review
- Support the Laboratory Management in data quality - documentation, log-book preparation/maintenance, record archival
- Support the Laboratory Management in output monitoring - preparation of KPI statistics & monthly charts
- Participate in laboratory general safety, 5S housekeeping, waste disposal & continuous improvement activities
- Quality: The job holder is aware of his/her special responsibility for quality and conducts his/her activities in accordance with the Company quality policy at all times by (i) ensuring Good Manufacturing / Laboratory Practices are in place, (ii) ensuring all documents used are up-to-date and proper records are kept, (iii) ensuring compliance to GMP requirements for the laboratory.
- SOP: The job holder is aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Safety: The job holder is aware of his/her special responsibility towards health and safety in accordance with the company’s safety policy at all times by (i) ensuring safety rules are adhered to at all times, (ii) ensuring personnel in the laboratory are donned with the appropriate Personal Protective Equipment (PPE)
- Lean: Support & contribute actively in Lean Sigma Programmes & activities towards delivery of the set target by (i) leading in lean initiatives in the laboratory, (ii) supporting lean initiatives in the plant
- Any other relevant duties as assigned by the Manager Laboratory Operations SGP.
Basic Qualifications:
- NITEC, GCE ‘O’/’A’ Levels, or Diploma.
- Minimum 5 years of experience in administration support, preferably in laboratory or production environment.
Preferred Knowledge, Skills and Abilities:
- Familiarity with cGMP
- Effective communication & inter-personal skills
- Verbal & written competency in English
- Intermediate level proficiency of data handling tools (Excel, SAP) beneficial
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