We Are Caring Pte Ltd – Customer Care Officer

Company
We Are Caring Pte Ltd
wearecaring.com
Designation
Customer Care Officer
Date Listed
25 Jul 2019
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 2 Months
Location Name
89 Killiney Road, Singapore
Address
89 Killiney Rd, Singapore 239534
Map
Allowance / Remuneration
$800 - 1,500 monthly
Profession
Marketing / Public Relations
Industry
Company Profile

We are all passionate people dedicated to disrupt the migrant workers industry. We make a social impact on how these workers are hired in Singapore and South-East Asia.


Our goal is to expand ethical hiring practices to benefit both families and workers through innovation and a simple, fast, efficient and well designed platform.


We are the only 100% paperless agency in Singapore offering an online platform to provide a smooth and ethical way to hire a helper.


We provide a new and personalized experience to families, allowing them to find the right helper in a breeze and handling all paperwork digitally with e-signatures, while providing a first-class customer support at all times.


We Are Caring is growing fast. Since our opening in 2016, we already have more than 2,000 local and expat customers, with an increasing pace. We are now in a fundraising process to open new markets abroad and continue to grow in Singapore. And to achieve this, we are looking for brilliant and passionate individuals to join our team.


You can check our website, watch this video and even visit our Facebook page to catch more information about us πŸ™‚


"The reasonable man adopts himself to the environment. The unreasonable man adopts the environment to him. Therefore all progress depends on the unreasonable man" George-Bernard Shaw.


If you are such a man or woman, join us!


Job Description

We are looking for 2 talented Customer Care Officers (interns). This internship is a really great opportunity to provide a great service to our growing number of job applicants! Your internship will be an opportunity growing number of reach out to the wider community of domestic workers and make our capable of handling our helpers’ registration, understanding their needs and concerns.


Responsibilities

● Expand portfolio of helpers' application

● Screening, and ensuring helpers' bio-data are consistent and up-to-date

● Conduct research and analyze the experiences of migrant diaspora in Singapore

● Collaborate with other social organizations to improve FDWs' social well-being and skills-upgrading

● Other ad hoc duties


Requirements

● Students from all fields are welcomed to apply

● Excited about startup challenges and able to deliver results

● Proficient with IT - We are a paperless company

● Successful applicants will need to obtain a Certificate of Employment Intermediaries (CEI), a mandatory qualification for all EA personnel.

● Able to commit for a minimum period of 3-6 months


Working Conditions

● 5-days work week (Sunday is a mandatory work day!)

● Remuneration: $1,300

This position is already closed and no longer available.  You may like to view the other latest internships here.

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