Trustytech Pte. Ltd. – Business Development & Account Manager (SaaS) — EasyBiz Cloud

EasyBiz Cloud is an all-in-one platform for service businesses: laundry, dry cleaning, alterations, bag and shoe repair. POS, CRM, logistics, and AI agents in one system. Our customers include multi-store operators across Singapore and SEA, and we have strong product-market fit with a growing customer base.

We're a small, engineering-led team where AI does the heavy lifting behind the scenes. That means this role is different: you won't be one of twenty salespeople. You'll be the face of EasyBiz in Singapore.

The Role

You'll own customer relationships end to end: find and win new SME customers, onboard them personally, and stay their trusted contact as they grow. No handoffs, no "that's another department." Your customers are yours.

What You'll Do

• Prospect service businesses across Singapore via walk-ins, referrals, LinkedIn, and industry events
• Run discovery conversations and live demos with SME owners
• Close deals and guide customers through onboarding, on-site where needed
• Stay close to your accounts: check-ins, questions, renewals, upsells
• Use AI tools daily to handle research, proposals, follow-ups, and admin, so your time goes to people
• Feed what you hear on the ground back into the product

What We're Looking For

• Customer-facing experience of any kind: sales, retail, F&B, account servicing, insurance
• Can explain things simply to SME owners (the "uncle and auntie" test)
• Comfortable in the field 2 to 3 days a week
• Fluent English and Mandarin
• Already uses AI tools (ChatGPT, Claude) in your daily work and wants to push that further
• Owner mentality: your customers' problems are your problems

Compensation

• Base: SGD 3,500 month
• New deals: 15% of recurring revenue, paid monthly for the first 12 months
• Your book: from month 13, 5% of recurring revenue on every account you manage, for as long as they stay with us. Manage S$40K in monthly subscriptions and that's S$2,000/month on top of everything else, growing every year.
• No cap. Close 1 deal a month and Year 2 lands around S$65–70K. Close 2 a month and you're at S$85–90K. Our best-case plan has you above S$110K. We'll show you the exact math in the interview. 

Why Join

• Ground-floor role at a profitable, product-led company: your work is visible from week one
• AI-first workflow: we've automated the boring parts so one person here does what three do elsewhere
• Direct coaching from the founder, no middle management
• A product that demos itself in 15 minutes