Trescal Singapore Pte Ltd – Customer Service Representative (CSR)

As the world leader in calibration services, we provide precision calibration expertise in every industry, geography and instrument across the world. Trescal combines the power of an international group, a dense network of technical experts and responsive local laboratories. Become a part of Trescal and leap forward in your career path! 

As a service company, our people are at the heart of what we do. We provide training programs, engagement with local communities and a commitment to improve the world around us, inch by inch.

• Managing 3rd party sub-contract in handling the calibration work.
• Preparation of quotations to client & purchase order to vendors.
• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
• Managed files and records for clients.
• Monitor office inventory activities, including ordering and requisitions, stocking and shipment receiving.
• Arrange site calibration schedule with technical.
• Arrange collection/ delivery schedule with logistics upon receiving PO/ item completion.
• Take note of customer requirements (calibration points & specification), certificate issue address, etc.
• Assist Key Account Manager (Sales Person) on customer inquiry and related documentation to be complete.

Requirements:

• Min Diploma with 1 year of relevant experience in related field
• Good interpersonal skill & customer service oriented
• Working location: Admirax