Trapped.SG – FM Exhibition International Pte Ltd – Escape Game Service Associate

Company
Trapped.SG - FM Exhibition International Pte Ltd
trapped.sg
Designation
Escape Game Service Associate
Date Listed
18 Oct 2018
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start - Flexible End
Profession
Entertainment
Industry
Arts / Entertainment / Recreation
Location Name
2 Orchard Link #02-20/21/22, *SCAPE, Singapore 237978
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile

Picture this, you’re trapped in a room with your peers, and there seems to be almost no way out. Here you get to become the master at solving puzzles, discovering hidden clues, uncovering mysteries and succeeding to escape our well thought and creative concept rooms.

You literally need to explore and search the rooms for hidden passageways, or maybe crawl in a small tunnel and even perhaps encounter a zombie or two while you’re at it! Definitely guaranteed to have lots of laughter, fun and screaming for some. If you are looking for fun things to do in Singapore, this escape room Singapore definitely one attraction to check on your to do list.


This sure sounds exciting but is it safe? I have kids with me and are they allowed in?

Good question and a valid one indeed! Trapped Escape Room Singapore is one of the safest escape room in Asia as there is hardly any physical activity required neither are there any dangerous props or stunts that you need to perform. We have had kids as young as 7 years old and elder players as old as our grannies having great fun in our rooms with zero casualties or injuries. Well, the only time we have casualties is when you failed to escape and we feed you to the zombies and that’s about it.


 Wow! I can’t wait to try it. How much is it and how long is the duration? Do we get any clues from you?

Here at Trapped Escape Room Singapore we offer the longest game time duration of up to 60mins unlike elsewhere which offer less than 60mins of gameplay. And we really mean it 60 minutes, not a minute less and not a minute more. We will not give you any clue at the beginning but you are given 3life lines to call for help just so that you have a fighting chance. But if you are smart enough like Einstein, you won’t even need any lifeline but so far we haven’t got anybody smart enough to escape without any lifelines. Or perhaps we might find our match with you?

Job Description

Escape Room Game Service Associate Role:


  • Execute the daily activities of the store  
  • Provide excellent customer service when briefing and providing clues to customers prior, during and after the games
  • Manage and maintain the online presence of Trapped on various social media platforms
  • Handle customers’ complaints, enquiries and feedback in store via phone call or walk-in
  • Handle corporate clients queries via phone calls and/or emails
  • Managing the booking system
  • Calling customers with pre-bookings to confirm their attendance
  • Cashiering duties
  • Identify and provide ideas for promotional activities for various seasons to drive sales  
  • Maintain a high standard of store image/cleanliness and proper maintenance of all equipment  
  • Should there be an urgent situation of faulty props, broken boxes, locks or props, purchasing replacement items is to be done in which the company will reimburse the cost
  • Send in requested reports in a timely manner to reporting Head  
  • Other adhoc duties assigned by reporting Head


Working hours are shift based. With 4 working days and 3 off days. 


This position is already closed and no longer available.  You may like to view the other latest internships here.

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