Our client is a prestige and contemporary fusion restaurant chain that delivers a unique dining experience
About the Internship
Our client, a distinguished hospitality group renowned for its innovative dining concepts, is offering an immersive internship opportunity in Front-of-House Operations. This program is designed for hospitality students eager to gain practical experience in Singapore's dynamic F&B industry.
Interns will be placed across various outlets, each offering unique dining experiences, allowing for comprehensive exposure to different service styles and operational workflows.
Key Responsibilities
Guest Relations: Greet and seat guests promptly, ensuring a warm and welcoming atmosphere.
Service Support: Assist in taking orders, serving food and beverages, clearing and resetting tables, and maintaining service stations.
Reservations & Seating Management: Utilize digital reservation systems to manage bookings, waitlists, and seating arrangements efficiently.
Operational Assistance: Support pre-opening setup, including polishing cutlery, folding napkins, and checking inventory; assist in closing routines.
Communication: Handle guest inquiries and feedback with professionalism and empathy.
Team Collaboration: Work closely with kitchen, bar, and service teams to ensure smooth and efficient operations.
Ambience Maintenance: Ensure cleanliness and presentation of entry points, dining areas, and service stations.
Product Knowledge: Learn and confidently describe menu items, including ingredients, dietary information, and drink pairings.
Service Recovery: Address guest concerns promptly and effectively to ensure satisfaction.
Cross-Outlet Exposure: Depending on scheduling, rotate between different outlets to experience diverse guest segments and service styles.
Learning Outcomes
Guest Experience Management: Develop skills to anticipate and respond to guest needs, creating memorable dining experiences.
Service Operations: Gain hands-on experience in table service, beverage handling, and managing peak service periods.
Communication Skills: Enhance ability to handle customer inquiries and feedback with professionalism.
Team Collaboration: Learn the importance of teamwork in maintaining efficient operations.
Operational Workflow: Understand the behind-the-scenes processes that contribute to seamless service delivery.
Brand Experience Curation: Learn how concept-driven F&B brands create storytelling moments beyond the plate.
Requirements
Currently enrolled in a Hospitality, Tourism, or F&B-related diploma/degree program.
Energetic, positive, and eager to learn through hands-on experience.
Strong communication skills with a guest-first mindset.
Comfortable working in fast-paced environments and handling peak periods.
A team player who takes initiative and takes pride in every detail.
Internship Benefits
In-depth exposure to distinctive Singaporean F&B concepts.
Opportunities to rotate across outlets and shadow experienced staff.
Complimentary team meals and employee discounts.
Letter of recommendation upon successful completion.
Career pathway opportunities for high-performing interns.
Working Hours: 5-day work week, 44 hours/week
Duration: 3 to 6 months
Related Job Searches:
- Company:
The Solutions Space - Designation:
Front-of-House Operations - Profession:
Food Services / F&B - Industry:
Food Services / F&B