The Ascott Limited – Intern, Customer Relations, Corporate Office

Company
The Ascott Limited
the-ascott.com
Designation
Intern, Customer Relations, Corporate Office
Date Listed
03 Dec 2019
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
From Feb 2020, For At Least 6 Months
Profession
Customer Service / Communications
Industry
Hotel and Accommodation Services
Location Name
2 Anthony Road, Singapore 229956, Singapore
Address
2 Anthony Rd, Singapore 229956
Map
Allowance / Remuneration
$650 - 1,000 monthly
Company Profile

The Ascott Limited is one of the leading international lodging owner-operators, headquartered in Singapore. We manage the Ascott, Citadines, Somerset brands, and lyf, with each brand catering to the distinct needs of our residents. 

Our portfolio of more than 100,000 serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Gulf Region. We offer fully furnished residences which provide the perfect blend of quality services and conveniences of a hotel with the comforts of apartment-living. As the favored choice for guests staying for longer periods, be it business or leisure, our residences embody the true essence of a home away from home. 

Job Description

Responsibilities

  • Coordinate and work closely with cluster HR partners on staff recognition awards
  • Plan, develop and execute ad-hoc service campaigns on a cluster level that promotes the company's brand promise and core values
  • Provide administrative support in the development of Service Interaction Standards
  • Review and update current guideline policies for accuracy
  • Provide timely maintenance of department shared mailbox

Requirements

  • Diploma in Hospitality & Tourism, Business, Marketing
  • Excellent verbal and written communications skills
  • A passion for the hospitality industry and its best practices
  • Ability to multitask in a fast-paced environment
  • Ability to work independently and in teams
  • Proficient in Microsoft Office and Adobe Photoshop or Illustrator/ graphic design
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