Teamlink Marketing – eCommerce Operations Intern

Company
Teamlink Marketing
teamlink.sg
Designation
eCommerce Operations Intern
Date Listed
14 Nov 2023
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start, For At Least 6 Months
Profession
Logistics / Supply Chain / Transport
Industry
Retail / eCommerce
Location Name
Jurong East, Singapore
Address
Jurong East, Singapore
Map
Allowance / Remuneration
$800 - 1,000 monthly
Company Profile

Founded in 2000, Teamlink is a lifestyle brand distributor and retailer specialising in the South-East Asian market.With headquarters in Singapore, the team comprises of dynamic and diverse members with strong marketing and product development knowledge. Further enhanced with a strong sales team, the company is highly proficient in working in and within the region, ensuring value creation, elevated brand positioning and achievement of projected sales turnover.The Singapore distributors of Superga, Havaianas, RETROSUPERFUTURE and Sebago. Teamlink Marketing has established itself as brand builders in the space.

Job Description

Roles and Responsibilities 

Manage e-Commerce stores on various platforms.

Manage order fulfilment, order picking & packing, tracking of inventory.

Manage customer online enquiries, respond to customer's queries.

Assist with placements of orders, refunds, exchanges or complaints.

Work closely with the warehouse and operations team.

Monitor and consolidate customer reviews.

Analysis of sales events and campaigns.

Gather information about campaign performance and suggest improvements.

Any other ad-hoc duties as assigned.

 

Learning Outcomes and Objectives 

To be exposed to order & fulfillment processes and management.

To be exposed to online retailing platforms and processes.

To be able to learn all aspects of eCommerce management, including logistics, warehouse inventory and customer service.

To be able to improve communication and customer service skills.

To be able to learn how to gather important data and perform analysis for products selection and promotional activities.

 

Qualifications/Skills

Basic knowledge of logistic management

Strong problem-solver and creative thinker

Good project management skills

Meticulous, attention to detail

Highly motivated and self-driven player

This position is already closed and no longer available.  You may like to view the other latest internships here.

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