Talentsis Pte Ltd – IT Operation Specialist

Talentsis Pte Ltd is a new-age talent acquisition and staffing service company. The company aims to be a one-stop service to provide a full spectrum of HR related services, including but not limited to the following:

• Recruitment and Talent Acquisition
• Executive Search
• Headhunting
• Contract & Flexible Staffing
• Manpower Outsourcing
• Reskilling & Upskilling
• HR Consultancy & Advisory Service

(EA Reg No: 20C0312)

Job Responsibility:

• Provide single point of contact for incident, service request and escalation.
• Monitor, manage and maintain data centre operation and facilities.
• Manage equipment movement
• Daily monitoring of status
• Ensure proper running of the existing data centre systems.
• Perform tape mount and un-mount for the backup operation.
• Handle the portable media storage for off-site storage.
• Liaise with the vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents/problem and abnormalities.
• Resolve incidents related to routine problems or known issues.
• Adhere to service level agreement for response time and turnaround time.
• Able to work shift including weekends and public holidays.

Job Requirements:

• Possess Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation