Swimwerks Asia Pte Ltd – Customer Relationship Intern

Swimwerks Aquatic Training & Services is established in 2015 with a vision to promote water safety and equip individuals with swimming and lifesaving skills.

With more than 5 years of expertise and collaboration with industry partners, Swimwerks Asia Pte. Ltd. was established in 2020.

We have since expanded our services across to the corporate and government sectors.Our portfolio includes; Lifeguard Services, Learn to Swim Programs, Swimming Instructor Courses, Lifesaving Courses, Aqua Fitness Programs, Lifesaving Technologies, Aquatic Event Management, and aquatic products.

Swimwerks aim to be the preferred one stop aquatic hub in Singapore and Asia Pacific by the year 2028.

Responsibility:

• Greet visitors and determine the nature of their visit, alert appropriate party of visitor's arrival, direct visitors to proper waiting area
• Network, build & maintain relationship with clients and prospects
• Make calls to customers, responding to customer emails, WhatsApp or in person meeting
• Respond to general enquiries & feedback
• Resolve customers’ concern, and provide solution
• Handle operational issues and ensure issues are resolved in a proper and timely manner
• Any other ad-hoc duties that may be assigned by the company

Requirement:

• Confident & fearless mentality
• Have the business sense in you (Quickness in understanding & dealing with a business situation)
• Good interpersonal and communication skills
• Self-motivated and goal-oriented, desire to deliver results
• Ability to multi-task in a fast-paced environment
• Meticulous, organized, and keen eye for details
• Knowledge of MS Office software
• Entry level are welcome to apply