Sunnystep Pte. Ltd. – Livestream Operations Intern

Exciting news! We are on a growing journey and building a stellar team! At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly motivated and detail-oriented Livestream Operations Intern to join our fast-growing team. The ideal candidate will be responsible for supporting the planning, coordination, and execution of livestream sessions across our platforms. This role is perfect for someone who thrives in a fast-paced environment and is passionate about content, engagement, and digital operations.

You will also be responsible for:

• Plan, coordinate, and execute Sunnystep’s TikTok livestream operations, including both in-house and influencer-led sessions, with the primary goal of driving GMV (Gross Merchandise Value).
• Oversee the full livestream workflow: scheduling, product selection, technical setup, and live moderation.
• Collaborate with marketing team to ensure livestream content aligns with Sunnystep’s brand voice, campaign objectives, and product launches.
• Monitor livestream performance metrics (viewership, engagement, conversion, sales) and provide actionable insights to optimise future sessions.
• Troubleshoot technical or operational issues in real-time to ensure smooth and professional livestream experiences.
• Maintain up-to-date knowledge of TikTok trends, livestream best practices, and competitor activities to keep Sunnystep at the forefront of social commerce.
• Support influencer onboarding, training, and performance tracking for livestream campaigns.
• Assist with ad-hoc marketing and operations tasks as needed to support the broader team.

We would want to speak with you if you are / have –

• Passionate about Sunnystep’s products and mission to help people move freely and happily.
• Interest in livestream operations, e-commerce, digital marketing, or a related field; experience with TikTok or other livestream platforms is a strong plus.
• Some understanding of TikTok Affiliate and Seller Centre.
• Good multitasking skills; able to manage multiple livestreams and campaigns simultaneously in a fast-paced environment.
• Excellent communication skills, both written and verbal, with the ability to work cross-functionally and build relationships with influencers and internal teams.
• Data-driven mindset on tracking and reporting on campaign performance metrics; some experience will be viewed favorably
• Able to work flexible hours, including evenings and weekends, to support livestream schedules.
• Creative, resourceful, and eager to experiment with new ideas to drive engagement and sales.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.