Sterra – Customer Service Representative

We are a fast-growing water purifier company called Sterra (www.sterra.sg) with a dynamic, young team. If you are someone who has a passion for service and is always eager to go, this may just be the perfect role for you! Apply if you think we're a good match and we'll get in touch with you shortly.

Job Description

1) Visit clients’ homes to do product demonstrations and answer queries

2) Man customer service hotline and schedule appointments 

3) 5 Day work week (3 weekdays, 2 weekends).

4) On job training will be provided

What’s in it for you?

This isn’t just an ordinary 9-6 desk-bound job. If you are someone who has a passion for communication and is always eager to go, this is the perfect role for you.

You will be a part of a young, dynamic team in an exciting, fast-paced industry. You’ll coordinate with all sales channels to provide top-notch service for both our new and loyal customers.

For new customers, this will involve going to their homes to conduct product demonstrations and answer queries. For loyal customers, this may sometimes involve doing some simple troubleshooting. 

We’ll provide on-the-job paid training and resources in a supportive environment that encourages your professional growth.

Apply if you think that we’re a good match and we’ll get in touch with you shortly! 

Job Requirements

1. Only Singaporeans/PRs may apply

2. Experience with sales and/or customer service will be advantageous

3. Excellent Communication skills and interpersonal skills 

4. Ability to speak 2nd language is preferred