Sofitel Singapore Sentosa Resort & Spa – Accounts Receivable Executive

Set atop a cliff in 27 acres of lush tropical woodlands and landscaped water gardens, Sofitel Singapore Sentosa Resort & Spa is a stylish, tranquil 5-star hotel in Singapore which boasts glorious views of the South China Sea.

From the elegant Luxury Rooms to the sprawling garden villas with private lap pool, our resort in Sentosa offers superb accomodation rivalled by none in Singapore as well as complimentary wireless internet access all around the property.

Responsibilities:

City Ledger:

• Process all Credit Applications, ensuring that the clients are notified promptly and professionally.
• Accountable for the accurate processing of all AR accounts.
• Ensure that all Trade Debtor’s invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.
• Responsible for the mailing (or emailing) of the invoices to all debtors.
• Answer debtors’ inquiries promptly and effectively.
• Process and posting of all payments (electronic payment and cheque) received accurately and on a daily basis.
• Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.
• Communicate promptly with the Cluster Credit Manager on any discrepancies in billing payments and other potential problems.
• Raising of invoices, debit and credit notes when required
• Posting of Month End Reclassifications and posting of miscellaneous charges timely and accurately to facilitate the month-end closing processes.
• Process all travel agent commission payments on a weekly basis.

Credit cards:

• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Processing of credit card charges for Deposit and payments accurately.
• Promptly investigate and address all credit card disputes and charge backs.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management for refunds.