Sofitel Sentosa Resort and Spa – F&B Intern

Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times.  The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.

• Assist in the setup and preparation of F&B outlets for service, ensuring cleanliness and organization.
• Welcome and seat guests, providing courteous and prompt service throughout their dining experience.
• Learn and adhere to standard operating procedures for F&B service, including table-side etiquette, order-taking, and upselling techniques.
• Assist with inventory management, including stocking supplies and maintaining par levels of F&B items.
• Support banquet and event operations as needed, including setup, service, and breakdown.
• Handle guest inquiries and concerns professionally, escalating issues to supervisors as necessary.
• Collaborate with team members to maintain a positive and productive work environment.

Qualifications

• Undergraduates of local ITE/ Polytechnics and Fresh Graduates are welcomed.
• Strong communication and interpersonal skills.
• Excellent customer service orientation with a positive attitude.
• Passion for the hospitality industry and a desire to learn and grow in a fast-paced environment.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in basic computer applications (MS Office, property management systems).
• Flexibility to work shifts, including evenings, weekends, and holidays.