Company
Snaphunt Pte Ltd
snaphunt.com
Designation
Technical Support Executive
Date Listed
30 Jul 2021
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
IT / Information Technology
Industry
Location Name
Singapore
Allowance / Remuneration
$1,800 - 2,500 monthly
Company Profile
Our client is a leading IoT solution provider for facilities management. Trusted by some of the biggest names in the industry, they offer cost-effective products and strive to continuously innovate and surpass local counterparts in the same domain.
Job Description
- Join a one-stop smart building solution provider
- A role that offers a breadth of learning opportunities
- Work in a vibrant and dynamic environment
The Job
You will be responsible for :
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issues relating to the usage of standard applications and IT services.
- Providing onsite training and deployment to client
- Providing monthly help desk reports.
The Profile
- You possess a Diploma in Computer Science, Engineering or related field.
- You have at least 1 year of experience within a Helpdesk/Technical Support role.
- You have excellent communication and interpersonal skills.
- You are a strong team player who can manage multiple stakeholders
- You pay strong attention to detail and deliver work that is of a high standard
- You are adaptable and thrive in changing environments
- You are willing to undertake 30-60% travel.
Ref: WR45CEV7WL
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Snaphunt Pte Ltd - Designation:
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