Snaphunt Pte Ltd – Technical Support Executive

Company
Snaphunt Pte Ltd
snaphunt.com
Designation
Technical Support Executive
Date Listed
30 Jul 2021
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
IT / Information Technology
Industry
Location Name
Singapore
Allowance / Remuneration
$1,800 - 2,500 monthly
Company Profile

Our client is a leading IoT solution provider for facilities management. Trusted by some of the biggest names in the industry, they offer cost-effective products and strive to continuously innovate and surpass local counterparts in the same domain.

Job Description
  • Join a one-stop smart building solution provider
  • A role that offers a breadth of learning opportunities
  • Work in a vibrant and dynamic environment

The Job

You will be responsible for :

 

  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issues relating to the usage of standard applications and IT services.
  • Providing onsite training and deployment to client
  • Providing monthly help desk reports.

 

The Profile

  • You possess a Diploma in Computer Science, Engineering or related field.
  • You have at least 1 year of experience within a Helpdesk/Technical Support role.
  • You have excellent communication and interpersonal skills.
  • You are a strong team player who can manage multiple stakeholders
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are adaptable and thrive in changing environments
  • You are willing to undertake 30-60% travel.

Ref: WR45CEV7WL

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