Snaphunt Pte Ltd – Sales Administrator

• Well Established Japanese Manufacturing MNC
• Working hours: Monday – Friday (8:00am – 5:00pm)
• Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus
• Working Location: Jurong West
• Island Wide Company Transport Provided
• Medical and Dental Insurance Provided

The Job

Your responsibilities include:

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints together with the Sales team.
• Record details of inquiries, comments, complaints, and action taken.
• Price update to internal system (Monthly, quarterly, or new model).
• Manage administration (e-copy).
• Monitor sales performance (weekly) and ensure department KPIs are closely monitored.
• Generate sales report (Weekly & monthly basis).
• Monitor the sales team’s progress, identify shortcomings, and propose improvements.
• Ensure adherence to operating procedures.
• Communicate and coordinate with internal departments on sales planning.
• Other ad-hoc duties assigned.

Ideal Candidate

• Minimum Diploma in any discipline.
• At least 2 years of relevant experience.
• Possess a good knowledge of customer service principles and practices.
• Proficient in Microsoft Office applications.
• Understand of IATF 16949 requirement will be an added advantage.

Ref: 3OGD9VD6ID