Snaphunt Pte Ltd – Event Usher

Our client is an integrated conference & exhibitions agency, established since 2002. They specialize in trade, corporate & signature events for their clients in the Asia Pacific region. Their unique strength lies in creating rich brand experiences and executing unconventional ideas with expertise to meet their clients' marketing objectives. With years of experience managing conventions, exhibitions, festivals and gala events, the company produces memorable and experiential events.

• Fantastic work culture
• Strong opportunities to progress your career
• Fun and engaging

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
• Developing an event strategy and roadmap to execute events that boost business development and customer relationship building.
• Leading, planning and executing events of different scales in various formats.
• Overseeing and coordinating the activities of staff, subcontractors and vendors and other logistical details to successfully execute all aspects of events.
• Ensuring event spend is within budget and negotiating with suppliers to ensure return on spend is maximised.
• Tracking post event feedback to measure effectiveness against event goals.

Ideal Candidate

• You have at least 0 to 1 year experience ideally in Events or Customer Service.
• Experience within would be a strong advantage.
• You have prior experience in working with multiple vendors.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong planner with excellent project management, negotiation and problem-solving skills.
• You pay strong attention to detail and deliver work that is of a high standard
• You are adaptable and thrive in changing environments
• You are a strong team player who can manage multiple stakeholders

Ref: GURUT4AOQC