Snaphunt Pte Ltd – QA Testing & Client Support for SaaS

• Work within a company with a solid track record of success
• Excellent career development opportunities
• Attractive salary & benefits

The Job

• Frontline is looking for a mid-level QA Testing & Client Support Specialist to be a critical member of our Engineering team.
• Become an expert in several web-based software products.
• Perform Quality Assurance (QA) testing on bug fixes and feature releases.
• Document QA test findings and communicate with software developers
• Support existing customers over the phone and email on technical issues.
• Maintain and update documentation in the online help system.

Ideal Candidate

SKILLS YOU'LL NEED

• MANDATORY: Experience with automated testing, especially with Microsoft Playwright
• Bachelor’s Degree or equivalent
• 3+ years’ experience in providing client support for a technical product, preferably enterprise software
• Experience supporting third-party enterprise software (NOT general IT help desk support)
• Experience writing manual test cases, Experience writing automated test cases (MANDATORY)
• Strong verbal and written communication skills

PREFERRED SKILLS:

• Experience with Azure DevOps

Ref: JDO205XZQS