Snaphunt Pte Ltd – IT Technical Support

• Join a team of world class industry professionals
• Fantastic work culture
• Attractive salary and benefits

The Job

Your responsibilities will include:

• Prepare and deliver technical sales demonstrations for our 3D laser scanning solutions explaining the benefits to the customer as it relates to their trade specialty within construction
• Develop and prepare sales presentations and new technology demonstrations for the sales team that highlight product specifications and applications
• Support sales individuals to understand the more technical aspects our 3D laser scanning and mixed reality solutions and how they can solve specific customer problems
• Identify, evaluate and recommend proof of concept opportunities
• Document procedures, workflows and best practices for data post-processing and modeling
• Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations
• Participate in tracking key construction projects for sales opportunities
• Host educational webinars for customers on the operation and use of 3D laser scanning and mixed reality solutions, specifically focused on the integration with software
• Answer customers' questions about products, prices, availability, and product uses
• Keep up-to-date with market trends and new developments in the industry
• Create and maintain detailed and current customer records using company designated CRM software
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
• Call and visit customers to monitor product satisfaction and create positive company image
• Collaborate with colleagues to exchange information such as selling strategies and marketing information
• Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments
• Complete expense reports, sales reports, and other paperwork in a timely manner
• Complete product and development certification and training as required
• Conduct end-user training and provide after-sales service as required
• Provide feedback to company's product design team so that products can be tailored to clients' needs
• Perform other related duties as the business requires

Ideal Candidate

• 3D laser scanning experience
• Mixed Reality, Hololens experience is a plus
• AutoCAD and Revit experience
• Experience in the Buildings’ trades
• Knowledge of industry processes and procedures
• Knowledge of construction means and methods for construction trades
• Knowledge of Building Construction markets and applications

Ref: HE0ORV79NR