Snaphunt Pte Ltd – Guest Experience Officer

• Join a well known brand within Edutainment industry
• Attractive Salary & Benefits
• Fantastic, fun-loving & vibrant work culture

The Job

Your responsibilities will include:

• Be customer-centric with internal and external guests via all communication channels.
• Agility to handle services and requests effectively & efficiently.
• Up-to-date with park information on events/activities to provide accurate information in a timely manner.
• Contribute to achieving individual and team KPIs (Parties, Memberships, Promotions)
• All other responsibilities may be assigned from time to time.

Ideal Candidate

• Minimally GCE ‘O’ Level, Nitec or higher.
• Customer-centric attitude and work well under pressure.
• Compose in handling complaints.
• Ability to multi-task and be comfortable with applications and technology.
• Excellent telephone etiquette.
• Effective communication skills, both verbal and written.
• High collaboration and adaptability to changes in a dynamic environment.

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