Snaphunt Pte Ltd – Desktop Support Engineer

Our client is a leading provider of innovative business solutions that harness advanced analytics and big data technologies to drive high-impact outcomes.

• Work within a company with a solid track record of success
• Excellent career development opportunities

The Job

You will be responsible for :

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.

Ideal Candidate

• You possess a Degree in Computer Science, Engineering or related field.
• You are a Fresher or minimum 6 months of experience, ideally within a Helpdesk / Technical Support role.
• You have excellent communication and interpersonal skills.
• You have working knowledge of desktop and technical support
• You are adaptable and thrive in changing environments
• You pay strong attention to detail and deliver work that is of a high standard
• You possess strong analytical skills and are comfortable dealing with numerical data

Ref: 9TKCI6986H