Snaphunt Pte Ltd – Customer Service Officer

Our client specialises in growth hacking disruption & ecommerce and they have successfully launched products for over 10 brands worldwide. Through proprietary strategies, they are able to create unique experiences for customers and guarantee exponential growth for companies.

• An established company specialising in growth hacking and ecommerce
• Strong work life balance
• Work alongside & learn from best in class talent

The Job

You will be responsible for :

• Handling inbound/outbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

The Profile

• You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
• Experience within National Sales would be a strong advantage
• You enjoy finding creative solutions to problems
• You possess excellent interpersonal as well as written and verbal communication skills.
• You pay strong attention to detail and deliver work that is of a high standard

Ref: RUS4DXQLPX