Snaphunt Pte Ltd – Customer Service Associate

Our client is an established online electronic component distributor with a rich history of offline service experience directly with end customers

• A role that offers a breadth of learning opportunities
• Opportunity to make a positive impact
• Fantastic work culture

The Job

Your responsibilities will include:

• Manage existing customers and develop new customers.
• Provide pre-sales and after-sales support.
• Prepare quotations and follow up on sales enquiries/proposals.
• Responsible for the sales and marketing of electronic components products.
• Support marketing activities in trade shows, conferences, and other marketing events
• Carry out calls and sales visits to existing and prospective customers.

Ideal Candidate

• Diploma and above
• Good command of English and Chinese (written and spoken) to effectively liaise with the stakeholders of the region.
• Strong capability of learning. Analytical with good problem-solving skills
• Organised, Self-motivated, Positive attitude and Result-oriented
• Good working knowledge of Microsoft Office
• Strong phone and verbal communication skills along with active listening.
• Empathetic and customer-oriented, with a passion for service excellence

Ref: KFWGCCH8QZ